Our History

Platinum Educational Group is a global leader in online testing, tracking, scheduling, and reporting. Our areas of focus include the Emergency Medical Services, Allied Health, and Nursing industries. Since 2002, we have provided valid and reliable online testing with EMSTesting for the EMS profession. In 2016, we launched Platinum Tests to provide testing for Registered Nursing educational institutions. Platinum Planner, our scheduling software program includes the EMS, Nursing, and all Allied Health industries. In 2019, we designed AccredAssist® to help college program directors organize and manage the information necessary for accreditation reporting.

With more than 75 years of combined education, testing, and scheduling expertise, we provide services to several thousands of individuals, businesses, and organizations globally via our main office in Grandville, Michigan, and affiliated locations throughout the United States.

Read our testimonials to see how we have improved thousands of student examination outcomes and ultimately improved patient care.

Our Mission: Deliver valid and reliable testing, assessment, scheduling, competency tracking, and compliance reporting solutions.

Our Vision: Every learner in the world can benefit from our solutions.

EEOC Statement

Platinum Educational Group (PEG) is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, sex, marital status, age, height, weight, national origin, ancestry, physical or mental disability, pregnancy, sexual orientation (LGBTQ+), gender identity or ​expression, genetic information, veteran status or military service, political affiliation, retaliation or any other status protected under federal, state, or local law.

PEG will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

About Us

Learn more about Platinum Educational Group’s experienced leadership team and talented employees below!

Doug

Doug Smith, Founder

Doug is a co-founder of Platinum Educational Group. He is a licensed Paramedic and Instructor Coordinator in the state of Michigan and has been involved in EMS for over 20 years. Doug has a Master’s Degree in Education and has taught numerous instructor classes. He is involved as a committee chair for the National Association of EMS Educators and has spoken at numerous State and National Conferences. He is also the past president of the State of Michigan EMS Instructor Coordinators and was the 2003 EMT of the year for the State of Michigan.

Tom

Thomas Gottschalk, Founder

Thomas is a co-founder of Platinum Educational Group. He has been involved in EMS as a practitioner and instructor since 1986. Tom maintains Nationally Registered certification and is a licensed Instructor Coordinator in the state of Michigan. He works as a Critical Care Paramedic for both pediatrics and adults patients in the 911 system of Grand Rapids, MI. He is a previous National Star of Life recipient and remains passionate about teaching EMS topics like emergency driving to his colleagues. As dad and entrepreneur his recreational hobby list is short but does include biking, dog walking and challenging traditional thinking via humor.

Jason

Jason Jensen, CEO

Jason joined Platinum Educational Group in early 2012 as our IT Director. In September 2015 Jason became our CIO and in December 2019 Jason became Platinum’s CEO. He is one of the main architects and developers behind EMSTesting.com. Previous to joining our team, he developed many large scale web sites. Jason not only has a track record of quickly taking on new projects and applying innovative solutions to make them succeed, he has a great passion for self-improvement and continued learning in the programming and web development field. Jason’s hobbies include anything computer related.

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Eric Pike, CIO

Eric Pike joined Platinum Educational Group in the later part of 2014 as a Senior Developer and as of December 2019 became CIO. He has many years of experience and started programming at the age of 16. He has over 24 years of experience in professional software development, and 18 years of management experience. He has a diverse and expansive range of experience that includes: accounting systems, shop-floor integration, enterprise business intelligence, mobile applications, and building high-scale public web sites. His hobbies are working with technology, music, and reading. He has also earned a 2nd-degree black-belt in Shorin-Ryu Karate and blue belts in Brazilian Ju-Jitsu under Royce Gracie and Jorge Gurgel.

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Eric Cheadle, Customer Service Manager

Eric joined Platinum Education Group as a Customer Service Advocate in November 2015. He brings decades of both Technical Support and Help Desk Support experience. Eric obtained a degree in Computer Networking from Davenport University. He also has an Associates in Recording/Engineering from Mcnally Smith College of Music. In his free time Eric enjoys coffee, movies, all manner of games, vegan cooking, laughing and music.

Jeff

Jeff Dykstra, Director of Sales

Jeff Dykstra currently works for Platinum Educational Group as our National Sales Director. Jeff has over 13 years of sales and leadership experience and obtained a Masters of Business Administration in 2010. In his free time he is an adjunct professor at two local colleges, a sports fanatic, and loves spending time with his wife and two children.

Jeremy

Jeremy Johnson, Marketing Director

Jeremy Johnson started at Platinum Educational Group in 2015 as Director of Marketing. Jeremy is a Gaylord, Michigan, native and a graduate of Davenport University. He relocated to the Grand Rapids area after an honorable discharge from the US Navy in 2001 after 5 years of duty on the USS Nimitz. Jeremy has an extensive background in business management, public relations, social media, and marketing. Jeremy enjoys spending time with his wife, Katie, and son Jace.

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John Spencer, Director of Education/Medical Educator

John began working with Platinum Educational Group in August 2015. He is a licensed Paramedic and EMS Instructor Coordinator in Michigan with over 25 years of experience in EMS. He has instructed numerous initial and continuing education courses for the EMR, EMT, AEMT, Paramedic, and Instructor Coordinator levels. John is also a certified firefighter and worked for ten years in the fire service. He is a lifelong learner and has earned two master’s degrees, a Master of Business Administration and a Master of Science in Leadership. John is a previous National Star of Life recipient and is passionate about servant leadership and advancing professionalism in EMS by teaching with a focus on the Affective Domain. Outside of work, John enjoys spending time with his family and serves as a member of his church’s security and medical response teams. He also enjoys spending time outdoors grilling, hunting, and fishing.

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John Zimmer, Human Resources Director

John joined Platinum Educational Group in October 2013 as our Regional Sales Rep, then in July 2014 became our Client Relations Manager, gained Human Resources responsibilities in 2017, and in February 2020 went full time as our Human Resources Director. Prior, John worked for 20+ years for a nationwide engineering recruiting firm specializing in the chemical industry, in both Sales/Recruiting and Management roles. He even worked for a short duration as an EMT-Basic for a detox center, after gaining an interest in Emergency Medicine. John has a Bachelor’s degree in Communications, earned a CPC certification in 2006, and won two network recruiting awards over his career.

Jeff

Jeff Dykstra, Director of Sales

Jeff Dykstra currently works for Platinum Educational Group as our National Sales Director. Jeff has over 13 years of sales and leadership experience and obtained a Masters of Business Administration in 2010. In his free time he is an adjunct professor at two local colleges, a sports fanatic, and loves spending time with his wife and two children.

Courtney

Courtney Dubay, Business Development Manager

Courtney DuBay currently works for Platinum Educational Group as a Business Development Manager. Ms. DuBay started with Platinum Educational Group as a Customer Account Specialist in October 2013. In Courtney’s spare time she enjoys spending time with her family and her dog and you will usually find her at a beach or a coffee shop when she is not at work.

Justin

Justin Canan, Business Development Manager

Justin Canan comes to Platinum with 6+ years of sales experience including owning an appraisal business prior to serving fourteen years as a Police Officer, Firefighter, and Emergency Medical Technician. Justin brings a passion for serving others as well as a commitment to integrity and excellence for his customers. Justin enjoys shooting hoops and spending time outdoors with his wife and two children.

Emily

Emily Runions, Business Development Manager

Emily began her career in the healthcare field at 16 years of age by completing her CNA, and followed that by attending nursing school, ultimately graduating with an Associates degree in Surgical Technology. She also has a Bachelors in Health Care Administration and a Masters in Education. She became an Adjunct Professor while advancing her education and serves on many surgical technology boards and committees. Emily, her husband and 3 kids are part of Bills Mafia and obsess over game days. Emily’s hobbies are managing a premier league soccer team, as well as playing multiple sports. If you can’t find Emily she’s is probably vacationing at Disney!

Michael

Michael Rosenfeld, Business Development Manager

Michael Rosenfeld joined Platinum Educational Group in September 2022 as a Business Development Manager. Michael brings close to two decades of Sales & Recruiting experience to the team. He truly enjoys helping his clients meet their needs and building long-term relationships. Michael has a Bachelor’s degree from Southern Illinois University in Carbondale, IL. He enjoys traveling with his wife Kelly and their son MJ (Michael Jr.) to Mexico for vacations. Michael coaches his son’s football and basketball team and is a die hard Chicago sports enthusiast.

Jeremy

Jeremy Johnson, Marketing Director

Jeremy Johnson started at Platinum Educational Group in 2015 as Director of Marketing. Jeremy is a Gaylord, Michigan, native and a graduate of Davenport University. He relocated to the Grand Rapids area after an honorable discharge from the US Navy in 2001 after 5 years of duty on the USS Nimitz. Jeremy has an extensive background in business management, public relations, social media, and marketing. Jeremy enjoys spending time with his wife, Katie, and son Jace.

kelsey

Kelsey DeYoung, Marketing Assistant

Kelsey DeYoung joined Platinum Education Group in January of 2021 as our Marketing Assistant. She received her bachelor’s from Vanguard University of Southern California in 2008 and continued her education to receive a certification in trade show marketing in 2020 from the CTSM Program. A native to California, Kelsey recently worked for a medical device company for the last 7.5 years. She has experience working in marketing, supporting a large sales force, and experience with allied health care professionals. She has also been on the Children’s Hospital of Orange County family advisory committee since 2019. In her free time Kelsey enjoys spending time with her husband and kids.

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John Spencer, Director of Education/Medical Educator

John began working with Platinum Educational Group in August 2015. He is a licensed Paramedic and EMS Instructor Coordinator in Michigan with over 25 years of experience in EMS. He has instructed numerous initial and continuing education courses for the EMR, EMT, AEMT, Paramedic, and Instructor Coordinator levels. John is also a certified firefighter and worked for ten years in the fire service. He is a life-long learner and has earned two master’s degrees, a Master of Business Administration and a Master of Science in Leadership. John is a previous National Star of Life recipient and is passionate about servant leadership and advancing professionalism in EMS by teaching with a focus on the Affective Domain. Outside of work, John enjoys spending time with his family and serves as a member of his church’s security and medical response teams. He also enjoys spending time outdoors grilling, hunting, and fishing.

Sherry

Sherry Kinnucan, Lead Trainer/Medical Educator

Sherry joined Platinum Educational Group in 2019 and brings two decades of experience in Emergency Medical Services including initial and continuing education, program coordination, and quality improvement with a focus on accreditation standards and processes. She holds a Master of Arts degree in Higher Education Leadership and enjoys camping, fishing, bird watching, reading, and spending time with her husband and four children.

Nemeth

Michael Nemeth, Medical Educator

Mike joined Platinum Educational Group in February 2021 and brings with him over 25 years’ experience in Emergency Medical Services and 15 years’ experience in the fire service. Mike is a licensed Paramedic and Instructor Coordinator in Michigan where he has taught several EMR, EMT, and Paramedic courses. He is also a certified Firefighter. Mike is currently finishing his degree in Homeland security and enjoys spending time with his wife and children, cruising and frequenting South Haven in the summer.

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Dave Quinn, Medical Educator

Dave joined Platinum Educational Group in August 2021. He is a licensed Paramedic and Instructor Coordinator in the state of Michigan. He is approaching 30 years of experience in both EMS and Fire Service. Dave also is a Critical Care Paramedic, Tactical Paramedic and Certified Firefighter and Fire Officer. Dave continues to work for both his local ALS ambulance service, as well as for his local part-paid fire department. Since 1999, Dave has been adjunct faculty for the local community college teaching multiple levels of EMS programs and volunteering time with Health Occupation Students of America. In his free time, Dave is an avid wrestling fan and has been an Assistant High School wrestling coach for many years. When he is not involved with a wrestling event, you will find him enjoying the outdoors with his wife and four boys, either hunting or fishing.

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Eric Cheadle, Customer Service Manager

Eric joined Platinum Education Group as a Customer Service Advocate in November 2015. He brings decades of both Technical Support and Help Desk Support experience. Eric obtained a degree in Computer Networking from Davenport University. He also has an Associates in Recording/Engineering from Mcnally Smith College of Music. In his free time Eric enjoys coffee, movies, all manner of games, vegan cooking, laughing and music.

Beatrice

Beatrice Alegria, Customer Support Advocate Tier 2

Beatrice joined Platinum Educational Group as a Customer Service Advocate in February 2019. She has a strong background in Customer Service and Sales and has worked for many large corporate companies. She believes customer service is the foundation for a successful company. Beatrice enjoys helping people and sharing her knowledge. When she is not working she enjoys cooking, listening to music and spending time with her family and friends.

Sarah

Sarah Smith, Customer Service Advocate/Trainer/Development Tester

Sarah joined Platinum Educational Group as a Customer Service Advocate in April 2015. She has worked in the customer support and service field for more than a decade and is excited to bring her talents and artist background to assisting Platinum customers. When not working she spends her time drawing, painting, sculpting, and anything remotely crafty.

Jose

Jose Alegria, Customer Service Advocate

Jose joined Platinum Educational Group as a Customer Service Advocate in December 2020. Prior to joining Platinum, he worked in the mental health field where he enjoyed providing support and helping people succeed. In his free time, he enjoys being with his family and loved ones, playing video games, and watching classic and current films. He also enjoys working with digital art and managing a film enthusiast fan page.

Alanah

Alanah Manning, Product Specialist

Alanah joined Platinum Educational Group as a Customer Service Advocate in October 2019. In July 2022, she became our Product Specialist. She has worked many years in the customer service and sales industries. She is driven in providing excellent customer service with a spotlight on quality and making customer connections. When she is not working she enjoys crocheting and crafting, playing with her menagerie of pets, and spending time with her husband.

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Elizabeth Cagle, Customer Service Advocate

Elizabeth joined Platinum Educational Group as a Customer Service Advocate in February 2021. Elizabeth has a well-built background in customer service and aspires to continue to make a difference. She believes that great customer service means building good relationships with customers. She believes this promotes a positive, helpful and friendly environment. She also strives to leave a great impression. Outside of work she enjoys spending time with her two dogs, watercolor painting and baking.

Jen

Jennifer Diemer, Accountant

Jennifer joined Platinum Educational Group as an employee in August 2015, prior to that she had been subcontracted to them for about three years through an accounting firm. She specializes in QuickBooks and pays great attention to detail. Jennifer has been working in the accounting field for five years. In her spare time she loves to hang out with her daughter or at the beach and shopping.

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John Zimmer, Human Resources Director

John joined Platinum Educational Group in October 2013 as our Regional Sales Rep, then in July 2014 became our Client Relations Manager, gained Human Resources responsibilities in 2017, and in February 2020 went full time as our Human Resources Director. Prior, John worked for 20+ years for a nationwide engineering recruiting firm specializing in the chemical industry, in both Sales/Recruiting and Management roles. He even worked for a short duration as an EMT-Basic for a detox center, after gaining an interest in Emergency Medicine. John has a Bachelor’s degree in Communications, earned a CPC certification in 2006, and won two network recruiting awards over his career.

EricP

Eric Pike, CIO

Eric Pike joined Platinum Educational Group in the later part of 2014 as a Senior Developer and as of December 2019 became CIO. He has many years of experience and started programming at the age of 16. He has over 24 years of experience in professional software development, and 18 years of management experience. He has a diverse and expansive range of experience that includes: accounting systems, shop-floor integration, enterprise business intelligence, mobile applications, and building high-scale public web sites. His hobbies are working with technology, music, and reading. He has also earned a 2nd-degree black-belt in Shorin-Ryu Karate and blue belts in Brazilian Ju-Jitsu under Royce Gracie and Jorge Gurgel.

Ben

Benjamin Hurst, QA Tester/Developer (Tier 1)

Benjamin joined Platinum Educational Group as a Customer Service Advocate in June 2015 and joined the Development Team as a QA Tester in February 2018. In July 2021, he became a Tier 1 Developer. Ben has a Bachelor’s degree in Computer Science focusing on Software Development and an Associates in Network Management. Ben has been married for over 15 years and has two beautiful children. On his off time he enjoy being outdoors fishing and hunting. He also dabbles in word-working and lots of gaming mostly on the PC. Ben also has additional skills such as installing drywall, electrical and pretty much anything that is put in front of him. Most of Ben’s family and friends like to call him a jack of all trades.

Erika

Erika Jensen, UI/UX Designer/Developer

Erika joined Platinum Educational Group in August 2013 as our UI/UX Designer/Developer. Along with designing and developing our main products, Erika created our web site and designs our marketing and trade show booth materials. Erika has vast experience as a designer/developer hybrid and has worked in the educational field and for many large companies. Erika has a passion for web development and creative design. She likes keeping up with new trends and techniques in the field. She also has 3 dogs, and enjoys taking them to the park when the weather is nice.

Korben

Korben Rand, Data Scientist

Korben joined Platinum Educational Group as a Customer Service Advocate in January 2018 and became a Data Scientist in June 2019. He has worked several years in the customer service industry and is driven to provide excellent customer service with a focus on quality and making a connection with customers. Korben approaches life and work with a mindset of upholding a principle of peace, honesty, and care as few other things are more important to him. In his free time Korben enjoys reading, acquiring new hobbies, and taking care of his numerous pets.

Sam

Sam Bronkema, Senior Developer

Sam joined Platinum Educational Group in early 2014 as a Senior Developer. Sam began his career as a consultant and developer in the accounting software industry. He has extensive experience creating mobile and web applications and services. In the educational arena, he has worked on math and speed reading programs as well as software that delivers standards-based curriculum to the public school system. His favorite things are science, liberty, and cheese burgers and he enjoys traversing the planet and learning new things.

Nick

Nicholas M. McManus, DO, Medical Director

Dr. McManus joined Platinum Educational Group in February 2022 as our Medical Director. He is a practicing emergency physician with board certification from the American Board of Emergency Medicine. Before becoming a physician, Dr. McManus started his career in 2001 as an EMT and tactical medic. He served as a medic in the Iraq war with recognitions including the Bronze Star Medal and Combat Action Badge. He currently holds a position as the Assistant Medical Director for the Muskegon County Medical Control Authority. He is an active clinical faculty member with Michigan State University and the West Michigan Emergency Medicine Residency. He has a passion for advancing prehospital medical education and evidence-based practice and serves as a reviewer for the Journal of Emergency Medicine. He writes a medical blog in his free time and enjoys prehospital and medical research

Nicholas M. McManus, Curriculum Vitae (CV)