About Platinum

Our History

Since it’s creation in 2002, Platinum Educational Group has quickly become the authority in delivering valid and reliable assessment, scheduling, skill tracking and reporting solutions. We provide the highest quality testing tools and other defendable training solutions to our clients. Read our testimonials to see how we have improved thousands of student examination outcomes and ultimately improved patient care.

Our Mission: Deliver valid and reliable assessment, scheduling, skill tracking, and reporting solutions.

Our Vision: Every learner in the world can benefit from our solutions.

About Us

Learn more about Platinum Educational Group’s experienced leadership team and talented employees below!

Doug

Doug Smith, CEO

Doug is a co-founder of Platinum Educational Group. He is a licensed Paramedic and Instructor Coordinator in the state of Michigan and has been involved in EMS for over 20 years. Doug has a Master’s Degree in Education and has taught numerous instructor classes. He is involved as a committee chair for the National Association of EMS Educators and has spoken at numerous State and National Conferences. He is also the past president of the State of Michigan EMS Instructor Coordinators and was the 2003 EMT of the year for the State of Michigan.

Tom

Thomas Gottschalk, COO

Thomas is a co-founder of Platinum Educational Group. He has been involved in EMS as a practitioner and instructor since 1986. Tom maintains Nationally Registered certification and is a licensed Instructor Coordinator in the state of Michigan. When not serving as the companies Chief Operation Officer he works as a Critical Care Paramedic for both pediatrics and adults patients in the 911 system of Grand Rapids, MI. He is a previous National Star of Life recipient and remains passionate about teaching EMS topics like emergency driving to his colleagues. As dad and entrepreneur his recreational hobby list is short but does include biking, dog walking and challenging traditional thinking via humor.

Jason

Jason Jensen, CIO

Jason joined Platinum Educational Group in early 2012 as our IT Director and as of September 2015 became CIO. He is one of the main architects and developers behind EMSTesting.com. Previous to joining our team, he developed many large scale web sites. Jason not only has a track record of quickly taking on new projects and applying innovative solutions to make them succeed, he has a great passion for self-improvement and continued learning in the programming and web development field. Jason’s hobbies include anything computer related.

Ryan

Ryan Krebs, Regional Account Manager

Ryan Krebs currently works for Platinum Educational Group as a Regional Account Manager. Ryan started with Platinum Educational Group in September of 2012 on a temporary basis and joined full time in January of 2013 as a Customer Service Advocate. In his free time Ryan can be found spending time with his family or in the outdoors hunting or fishing.

Nancy

Nancy Hauss, Regional Account Manager

Nancy first joined Platinum Educational Group in October 2013 as a Regional Account Manager. Before Platinum, Nancy worked as a sales representative for several publishing companies including Pearson (Brady) where she first met the Platinum team. Nancy sells and promotes our Nursing and Allied Health programs nationally. She also recently became an EMT! Nancy is a graduate of SUNY New Paltz. She is also a mother of 2 sons and 1 very cute poodle named Ziggy.

Kelley

Courtney Dubay, Regional Account Manager

Courtney DuBay currently works for Platinum Educational Group as a Regional Account Manager. Ms. DuBay started with Platinum Educational Group as a Customer Account Specialist in October 2013. In Courtney’s spare time she enjoys spending time with her family and her dog and you will usually find her at a beach or a coffee shop when she is not at work.

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John Zimmer, Client Relations Manager

John joined Platinum Educational Group in October 2013 as our Client Relations Manager. Prior, John worked for 20+ years for a nationwide engineering recruiting firm specializing in the chemical industry, in both Sales and Management roles. He even worked for a short duration as an EMT-Basic for a detox center, after gaining an interest in Emergency Medicine. John has a Bachelor’s degree in Communications, earned a CPC certification in 2006, and won two network recruiting awards over his career. His role is to ensure that our current clients nationwide are taking full-advantage of our programs, while improving our clients’ overall experience.

Jeremy

Jeremy Johnson, Marketing Director

Jeremy Johnson started at Platinum Educational Group in 2015 as Director of Marketing. Jeremy is a Gaylord, Michigan, native and a graduate of Davenport University. He relocated to the Grand Rapids area after an honorable discharge from the US Navy in 2001 after 5 years of duty on the USS Nimitz. Jeremy has an extensive background in business management, public relations, social media, and marketing. Jeremy enjoys spending time with his wife, Katie, and son Jace.

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John Spencer, Customer Service Manager/Medical Educator

John began working with Platinum Educational Group in August 2015. He is a licensed Paramedic and Instructor Coordinator in the state of Michigan. He brings with him over 20 years of experience in EMS and 10 years in the fire service. John is a certified fire fighter, Critical Care Paramedic, AHA Basic and Advanced Cardiac Life Support Instructor, as well as a NAEMT Prehospital Trauma Life Support and Emergency Pediatric Care Instructor. In his free time, he enjoys working the ambulance in the 911 system of Kalamazoo, MI, serving as a member of the security and medical response teams at his church, hunting, fishing, camping and anything that involves spending time with his wife and six children. John is a previous National Star of Life recipient and is passionate about advancing professionalism in EMS by teaching with a focus on the Affective domain.

David

David Smith, Customer Service Advocate/Training

David began working at Platinum Educational Group in the summer of 2011. He started with the company mainly focusing on filing and data entry, but quickly moved on to a full time position in online training and customer support. His involvement with EMS came at a very young age primarily as a teaching aide, and he was especially adept at following the instruction to groan when students being tested on their patient assessments would poke him in the side. He has maintained that skill set to this very day, but asks that people stop poking him so much when not in a classroom setting.

Sarah

Sarah Smith, Customer Service Advocate

Sarah joined Platinum Educational Group as a Customer Service Advocate in April 2015. She has worked in the customer support and service field for more than a decade and is excited to bring her talents and artist background to assisting Platinum customers. When not working she spends her time drawing, painting, sculpting, and anything remotely crafty.

Ben

Benjamin Hurst, Customer Service Advocate

Benjamin joined Platinum Educational Group as a Customer Service Advocate in June 2015. He has worked in many technical roles in the past and is happy to join our team as a Customer Service Advocate. He is currently taking classes pursuing his Bachelor’s degree in Computer Science focusing on Programming. He has been married for 8 years and has 2 daughters a dog and a cat. His hobbies involve playing the XboxOne, preferably FPS, watching movies, UFC, working on cars, fishing, hunting, boating, and ATV’s.

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Eric Cheadle, Customer Service Advocate

Eric Joined Platinum Education Group as a Customer Service Advocate in November 2015. He brings decades of both Technical Support and Help Desk Support experience. Eric obtained a degree in Computer Networking from Davenport University. He also has an Associates in Recording/Engineering from Mcnally Smith College of Music. In his free time Eric enjoys coffee, movies, all manner of games, vegan cooking, laughing and music.

Jen

Jennifer Diemer, Accountant

Jennifer joined Platinum Educational Group as an employee in August 2015, prior to that she had been subcontracted to them for about three years through an accounting firm. She specializes in QuickBooks and pays great attention to detail. Jennifer has been working in the accounting field for five years. In her spare time she loves to hang out with her daughter or at the beach and shopping.

Erika

Erika Jensen, UI/UX Designer/Developer

Erika joined Platinum Educational Group in August 2013 as our UI/UX Designer/Developer. Along with designing and developing our main products, Erika created our web site and designs our marketing and trade show booth materials. Erika has vast experience as a designer/developer hybrid and has worked in the educational field and for many large companies. Erika has a passion for web development and creative design. She likes keeping up with new trends and techniques in the field. She also has 3 dogs, and enjoys taking them to the park when the weather is nice.

Sam

Sam Bronkema, Senior Developer

Sam joined Platinum Educational Group in early 2014 as a Senior Developer. Sam began his career as a consultant and developer in the accounting software industry. He has extensive experience creating mobile and web applications and services. In the educational arena, he has worked on math and speed reading programs as well as software that delivers standards-based curriculum to the public school system. His favorite things are science, liberty, and cheese burgers and he enjoys traversing the planet and learning new things.

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Eric Pike, Senior Developer

Eric Pike joined Platinum Educational Group in the later part of 2014 as a Senior Developer. He has many years of experience and started programming at the age of 16. He has over 24 years of experience in professional software development, and 18 years of management experience. He has a diverse and expansive range of experience that includes: accounting systems, shop-floor integration, enterprise business intelligence, mobile applications, and building high-scale public web sites. His hobbies are working with technology, music, and reading. He has also earned a 2nd-degree black-belt in Shorin-Ryu Karate and blue belts in Brazilian Ju-Jitsu under Royce Gracie and Jorge Gurgel.