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Q: My student submitted an opportunity in PlatinumPlanner.com but I cannot find it anywhere on the teacher side!

by David Smith, Customer Service Advocate

A: Check to see if the student submitted opportunity became disassociated with the class that the student is enrolled in. If the opportunity is no longer linked to the class, and you are not the teacher, the system does not “know” to send the documentation to you. You can resolve by relinking the opportunity to the class and selecting the correct teacher in the class.

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