This is the best program I have used for my students! By far, the most pleasant, patient, and well-informed customer service I have ever contacted. They are quick to respond and help you resolve your issue's so you're not waiting and there is little to no down time. I can't say enough positive things about this company! They are awesome!
Platinum is the best product on the market. Their customer service is top-notch. They have live chat, video conferencing, and do whatever is needed to make their customers happy. The longest I have ever had to wait for an answer to a question was 10 minutes! It used to be days with another product. So glad we switched. Outstanding product!
As a Program Director, I use this platform daily and I just love it. The tests really challenge the students and expose them to terms and questions they may not otherwise see. The customer service is 5 stars, from the customer sales rep all the way through to the help desk. I would highly recommend using Platinum Med tests in your next class, you will not be sorry.
We are full bore into this system now. We love what it does for us and also how the testing works. We also use Platinum Planner with our paramedic class and tracking everything they do. We always appreciate your group and the time you spend on making sure things works for us.
We really like how comprehensive Platinum Planner is in tracking both the clinical and lab requirements for our program. We love how interactive the Platinum team is, not only in troubleshooting if we are having an issue, but also in making updates and changes based on our requests. The Platinum Planner program ultimately helps us graduate competent, entry-level paramedics who are well versed in their skills, as well as their documentation.
Our company runs several EMS training programs. Platinum Planner has been the key to managing multiple programs in an organized and concise manner. We LOVE Platinum! We received fantastic support and tutoring from day one of onboarding, all the way to the present. We cannot imagine running multiple simultaneous EMT Training programs without the streamlined precision and organization of the Platinum Planner system. Bravo!
These folks are great. We have seen substantial improvements in test scores, but more importantly, in critical thinking ability. This is not just a testing and skills tracking system. They function as educational partners. Unlike many companies, Platinum Educational Group is a system of educational support, helping to transform the way you teach. I never cease to be impressed with their customer service. They always love to hear feedback, and work with you to either help you understand the system or even change it.
Thank you for such a great product at such a reasonable cost. We have seen remarkable success with our students’ ability to pass the cognitive licensing exam at the end of their coursework. Having access to Platinum's adaptive testing product, allows us to steer our students in the right direction for ensuring they are fully prepared to successfully tackle their licensing exam and pass it. Life has no guarantees, but this is as close as one can get to that for their students’ success in achieving the opportunity to apply for and become licensed to do the work that we’ve taught them to do!