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Where Can We Do Better?

Writer's picture: Erika JensenErika Jensen

The EMS Handoff crew talks with John Spencer, the director of education at Platinum Educational Group, on the subject, “Where Can We Do Better?”









Highlights:

  • Chasing the affective domain

  • People with pulses; meat in the seat

  • Failing the affective domain

  • Truth about lies

  • 2nd and 3rd order effects

  • Affective fails are few and far between

  • Culling the herd

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